Data Protection

368BD Privacy Policy – Your Data Is Safe With Us

We treat your personal information with the utmost care. This section clearly explains how your data is collected, used, and kept secure.

Last Updated: January 2026

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Here is a quick overview of the core principles we follow to protect your data at 368BD.

Encrypted data transfer

All your data is transmitted via SSL/TLS encryption. No third party can read or intercept this data.

Secure Server Storage

Your personal information is stored exclusively on secured servers. No unauthorized party can access this database.

No Sale of Data

We do not sell your personal information to advertisers or any third parties. Your privacy is not a product.

Limited Data Collection

We only collect information that is necessary to provide our services. Collecting unnecessary personal data is not our practice.

User Consent Priority

No marketing communications will be sent without your consent. You may unsubscribe at any time.

Right to Erasure

You may request the deletion of your account and personal data at any time. We will honor such requests unless we are legally required to retain the information.

1. Introduction

Welcome to the 368BD platform. Thank you for reading our Privacy Policy. This document explains how 368BD collects, stores, and uses your personal information. We believe transparency is the foundation of trust.

By using our platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services or contact our support team.

In Brief: 368BD takes your privacy seriously. We never sell your data, share it without good reason, or act without your consent.

2. What Information We Collect

We collect the following types of information when you register and use our services at 368BD:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email, mobile number Account management and support
Financial information Payment method, transaction history Deposit & Withdrawal Process
Technical Information IP address, device type, browser Security & Fraud Prevention
Gaming Activity Betting history, win/loss records Service Improvement & Responsible Gaming
Browsing Data Page visits, click patterns, session duration Enhancing the User Experience

We do not collect sensitive personal data such as religious identity, political views, or health-related information.

3. How Information Is Collected

368BD collects your information in the following ways:

  • Collected Directly: Information you provide directly when registering, completing KYC forms, or contacting support.
  • Automatic Collection: Certain information is collected automatically while you use the platform, through cookies, log files, and tracking technologies.
  • From Third Parties: Relevant information may be collected from payment providers and identity verification agencies.

Data is collected for specific, clearly defined purposes directly related to our services. Collecting unnecessary data is against our policy.

4. Use of Information

Collected data is used solely for the following purposes:

  • Creating, managing, and verifying your account.
  • Processing deposit and withdrawal transactions.
  • Providing customer support and technical assistance.
  • Detecting and preventing fraud, money laundering, and suspicious activity.
  • Fulfilling legal obligations — such as AML/KYC reporting.
  • Improving platform services and enhancing the user experience.
  • Sending promotional offers and updates with your consent.
  • Monitoring gaming behavior as part of our responsible gaming program.
Rest assured: Your information will never be sold to third parties for commercial purposes. All promotional communications are sent only with your prior consent.

5. Information Sharing

368BD may share your information only in the following limited circumstances:

  • Payment Providers: Financial information necessary to process transactions is shared accordingly.
  • Identity Verification Providers: To verify identity information as part of the KYC process.
  • Legal authorities: Information may be disclosed in response to a court order or a lawful demand from a regulatory authority.
  • Technology Partners: Trusted technology service providers that support platform operations, all bound by strict confidentiality agreements.

Before sharing data with any third party, we verify that they meet our data protection standards. We do not work with partners who fail to meet our privacy requirements.

6. Cookie Policy

368BD uses cookies on this website. Cookies are small text files stored in your browser that help improve site functionality and your overall experience.

  • Essential Cookies: Essential for maintaining login sessions and core site functionality.
  • Functional cookies: To remember your preferences and settings, such as language or theme.
  • Analytics Cookies: Monitoring site usage to identify opportunities for improvement.
  • Security Cookies: To detect fraudulent activity.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain key features of the site.

7. Security Measures

368BD uses industry-leading security measures to protect your information:

  • All data transfers are secured through SSL/TLS encryption.
  • Stored data is protected with AES-256 encryption.
  • Regular security audits and penetration testing are conducted.
  • Two-factor authentication (2FA) is available for added security.
  • Real-time monitoring systems to detect unauthorized access.
  • Staff access to data is limited to the minimum necessary.
Your responsibilities: Keep your password and login credentials strictly confidential. If you notice any unusual activity, notify us immediately.

8. Data Retention Period

How long we retain your data depends on the type of information and applicable legal requirements:

  • Account information: For the duration of account activity and a minimum of 5 years after account closure.
  • Financial transaction records: Up to 7 years, in accordance with legal obligations.
  • KYC documents: Up to 7 years, in accordance with regulatory requirements.
  • Gaming Log: Minimum 2 years for dispute resolution purposes.
  • Marketing Data: Deleted immediately upon unsubscription.

Once the retention period expires, data is securely deleted or anonymized.

9. Your Rights

As a 368BD user, you have the following rights over your own data:

Right to access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You may request a correction if any of your information is inaccurate.

Right to Deletion

You may request deletion of your data where there is no legal requirement for us to retain it.

Right to Restriction of Processing

You may request that the processing of your data be restricted under certain circumstances.

Right to Data Portability

You may request an export of your data in a structured format.

Right to object

You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

10. Minor Protection

368BD strictly prohibits registration and use of its services by anyone under 18. We do not knowingly collect personal information from minors.

  • Age verification is carried out at the time of registration.
  • If an underage account is identified, it will be immediately suspended and all collected data will be deleted.
  • Parents or guardians may request the closure of any account created in a minor's name.

If you suspect a minor is using our platform, please contact our support team — we will act promptly.

11. Policy Changes

368BD reserves the right to update this Privacy Policy at any time. The effective date of any changes will be shown at the top of the page. For significant updates, we will notify you via your registered email address.

Continued use of the platform after any update constitutes acceptance of the revised policy. We encourage you to review this page regularly.

12. Contact

For any questions, complaints, or data-related requests regarding our Privacy Policy, please contact us:

Email: [email protected]

Response Time: Within 24–72 Hours

Language: Support is available in both Bengali and English

We take all privacy-related concerns seriously and work to resolve them promptly. To learn more about our detailed terms and conditions, Terms and Conditions Visit the page.

Play with confidence, stay safe!

Now that you know our Privacy Policy, join 368BD with confidence. Your data is protected, your experience is secure.

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